Privacy Policy – unicornsolution.one

Privacy Policy

Unicorn Solutions

Last updated: 24 July 2026

1. Introduction

Unicorn Solutions ("we", "us", "our") operates the website unicornsolution.one and provides social media management and digital
advertising services to businesses.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us — including through our website, our advertisements on Meta platforms (Facebook and Instagram), lead forms, email, phone, and WhatsApp.

We process personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.

By submitting your information to us, you consent to the practices described in this policy.

2. Who we are

Business name: Unicorn Solutions
Website: unicornsolution.one
Email: info@unicornsolution.one
Phone: +91 99098 79981

For any questions about this policy or your personal data, contact us at the details above.

3. What personal data we collect

We collect the following categories of personal data:

3.1 Information you provide directly

When you complete a lead form on Facebook or Instagram, contact us by email, phone, or WhatsApp, or fill in a form on our website, we may collect:

• Your full name
• Your phone number
• Your email address
• Your business or consultancy name
• Your city or location
• Information about your business, such as monthly enquiry volume and whether you currently run paid advertising
• Any other information you choose to share with us in the course of an enquiry or engagement

3.2 Information collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site
• Referring website or source

This is collected through cookies and similar technologies. See Section 9.

3.3 Information from third parties

When you submit a lead form on Facebook or Instagram, Meta Platforms may share with us the information you have entered, which may be pre-filled from your Meta profile. We receive this data directly from Meta.

4. How we use your personal data

We use your personal data for the following purposes:

Purpose

Responding to your enquiry:

Providing our services

Qualifying enquiries

Business communication

Marketing

Improving our services

Legal compliance

Explanation

To contact you by phone, email, or WhatsApp about the services you enquired about

To deliver social media management, advertising, and related services if you become a client

To understand whether our services are a suitable fit for your business

To send you proposals, invoices, reports, and service-related updates

To send you information about our services, where you have consented to receive it

Improving our services To analyse how our website and advertising perform, in aggregate

To meet our obligations under applicable law, including tax and accounting requirements

5. Legal basis for processing

We process your personal data on the following bases:

• Consent — where you have voluntarily submitted your details through a lead form, contact form, or direct message
• Contractual necessity — where processing is required to provide services you have engaged us for
• Legal obligation — where we are required to retain or disclose data under Indian law
• Legitimate interest — for the ordinary operation and improvement of our business, where this does not override your rights

6. Marketing communications

If you have provided your contact details, we may send you information about our services.

You can opt out at any time by:

• Replying "STOP" to any WhatsApp or SMS message
• Clicking the unsubscribe link in any marketing email
• Emailing us at info@unicornsolution.one

Opting out of marketing does not affect communications relating to a service you have engaged us for.

7. Who we share your data with

We do not sell your personal data.

We may share your personal data with:

• Service providers who help us operate our business, such as CRM platforms, email providers, cloud hosting, and analytics tools. These providers process data on our instructions only.
• Meta Platforms, where you have submitted a lead form through Facebook or Instagram. Meta’s own handling of your data is governed by their privacy policy.
• Professional advisers, such as accountants or lawyers, where necessary.
• Government or regulatory authorities, where we are required to do so by law.

Where a service provider is located outside India, we take reasonable steps to ensure your data is handled with appropriate safeguards.

8. How long we keep your data

We retain your personal data only for as long as necessary:

• Enquiries that do not become clients: up to 24 months from your last contact with us, after which we delete or anonymise the data
• Clients: for the duration of our engagement, and for up to 8 years afterwards where required for tax, accounting, or legal purposes
• Website analytics data: typically up to 26 months

You may request earlier deletion at any time — see Section 10.

9. Cookies

Our website may use cookies and similar technologies to function correctly and to understand how visitors use the site.

Cookies we may use include:

• Essential cookies — required for the website to operate
• Analytics cookies — to understand visitor behaviour in aggregate
• Advertising cookies — including the Meta Pixel, which helps us measure the performance of our advertising

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how the website functions.

10. Your rights

Under the DPDP Act, 2023, you have the following rights in relation to your personal data:

Cookies we may use include:

• Right to access — to obtain a summary of the personal data we hold about you and how we process it
• Right to correction — to have inaccurate or incomplete data corrected
• Right to erasure — to request deletion of your personal data, where we are not required to retain it
• Right to withdraw consent — to withdraw consent at any time, where processing is based on consent
• Right to grievance redressal — to raise a complaint with us about how your data has been handled
• Right to nominate — to nominate another individual to exercise your rights in the event of death or incapacity

To exercise any of these rights, contact us at info@unicornsolution.one. We will respond within the timeframes required by applicable law.

11. Grievance officer

If you have a complaint about how we have handled your personal data, please contact:

Grievance Officer
Unicorn Solutions
Email: info@unicornsolution.one
Phone: +91 99098 79981

We will acknowledge your complaint and aim to resolve it promptly.
If you are not satisfied with our response, you may escalate the matter to the Data Protection Board of India.

12. How we protect your data

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. These include restricted access to systems holding personal data, use of reputable service providers, and secure transmission of data where applicable.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children’s data

Our services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it.

14. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available at unicornsolution.one/privacy, with the "last updated" date shown at the top.
Where changes are significant, we will take reasonable steps to notify you.

15. Contact us

Unicorn Solutions
Email: info@unicornsolution.one
Phone: +91 99098 79981
Website: unicornsolution.one

Privacy Policy